CUSTOMER INFORMATION
Returns & refunds.
Regular collection items
Our original policy proposed a 14-day request period after delivery for non-personalized, unworn and unwashed garments in original condition, with customers responsible for return shipping on approved change-of-mind returns.
Personalized items
Personalized or custom-made items are generally final sale for changes of mind. If an item is defective, incorrect, damaged, or materially different from what was promised, contact us for help and an appropriate remedy in accordance with applicable law.
How to request support
Email afcustomcreations@yahoo.com with your order number and details. Do not send a return without instructions.
Prelaunch policy draft — final terms must be approved and published before paid orders are accepted.